Transportation FAQ
Parents often have a variety of questions regarding school bus transportation to ensure their children’s safety and convenience.
Here are some common questions:
If I am a new resident of Newtown what school will my child attend?
Click to view the Newtown street index map. Or call All-Star Transportation for further help at (203) 304-9778
How do I find out the bus schedule and bus stop locations?
Once the routes are created, bus number and stop are available via the PowerSchool Parent Portal under Transportation
What is the procedure if the bus is late or doesn’t show up?
Parents should have contact information for the transportation office to report delays or no-shows. Schools often have protocols in place for such situations, including notification systems to inform parents of delays.
Why is my child going home on a different bus from the morning bus?
We try to have children arrive home earlier at the end of the day. We also try to have them get off the bus on the same side as their home if they live on major roads. We have split some of the routes to make that possible.
How are bus routes determined?
Bus routes are typically designed based on student addresses, efficiency, and safety considerations. Input from transportation professionals, traffic patterns, and community feedback may also be considered.
What time should my child be at the bus stop?
It is generally recommended that children arrive at the bus stop at least 10 minutes before the scheduled arrival time of the bus.
What should I do if my child leaves something on the bus?
Contact the school office or All-Star as soon as possible.
How are emergencies on the bus handled?
Bus drivers are trained to handle emergencies, and buses are equipped with communication devices to contact emergency services. Schools also have emergency response plans in place.
What should I do if I need to change my child’s bus route or stop?
You can request a change by completing the "Primary Bus Stop Change" and returning it to your childs school.
What are the policies for bus transportation during inclement weather?
Schools typically have specific policies for weather-related delays or cancellations. Parents should be familiar with these policies and sign up for notifications.
What are the safety rules for children on the bus?
Common safety rules include
- staying seated while the bus is moving,
- not distracting the driver,
- keeping the aisle clear,
- and following the bus driver’s instructions.
How can I address bullying or behavioral issues on the bus?
Parents should report any concerns to the school administration or the transportation office. Our buses are equipped with cameras to monitor behavior, and schools have policies in place to handle such issues.
Are there any special accommodations for children with disabilities?
Yes, we provide transportation accommodations for students with disabilities. Parents should work with the school’s special education department to arrange these services.
What happens if my child misses the bus?
Parents will need to arrange alternative transportation to school. It’s important to have a backup plan in case this happens.
What training do bus drivers receive?
Bus drivers usually undergo comprehensive training, including driving skills, student management, and emergency procedures. They must also pass background checks and drug tests.
Why are the buses late the first few weeks of school?
Here are several reasons why this occurs:
- Students are still getting used to where they board their bus.
- School Administrators take a little extra time to make certain that the students board the proper bus and that no student misses their bus. This is particularly true with kindergarten students.
- School Bus Drivers are still getting acclimated to new students and their stops.
- Parents are still getting adjusted to the usual time their children will arrive at their stop.
